When you sign into a major online casino, a pop-up notification lets you know right away if you’ve been locked out. Attempts to play a game or make a deposit/withdrawal on another website will result in a ban notification. Notifications will be sent to players who have been blocked, informing them that their account has been terminated.

Once patrons try to log in, legitimate casinos inform them immediately that they are unable to do so. Operators can also use notifications or emails as a justification for locking an account or withholding money from a player’s virtual vaults. In the case of severe accounts, they are permanently deleted, but less severe ones can be restored. When a casino wants to protect itself from hackers or if a player has broken its rules, it may freeze a player’s access to their account and bankroll. The following are the most common ways in which an online casino bans a player.

Common reasons resulting in Account Block

A large number of failed login attempts

When someone keeps logging in with their account details, blocking their account is one way to protect a player’s bankroll. Multiple login attempts for a single account are flagged by an online casino’s security system as attempts by hackers to brute force the password.

Player support is available to help when this occurs. You should activate two-factor authentication (2FA) on your account to protect it from hackers after a breach attempt. Play xe88 games as their reliable security features protect your account from hacking.

The verification procedure was a failure

After signing up for an online casino account, you’ll need to go through the casino’s verification process. To verify their account, new players must present a government-issued photo ID or other forms of identification. If you don’t finish the process, your account will be blocked.

As part of the “Know Your Customers” (KYC) policy they agreed to, every licenced casino is required to verify all of its players. The goal of Know Your Customer (KYC) policies is to keep money from being laundered through gambling sites.

There is a duplicate account

The “one account per person” rule is one of the rules imposed by online casinos. IP addresses are used by online casinos to identify fraudulent accounts. There is the risk of having one’s bankroll locked even if one uses a different username or account details to access the same casino.

Accidentally creating duplicate accounts is a common occurrence. One example is when a player decides to create a new account because they have misplaced their login credentials. When multiple members of the same family use the same online service, it can lead to a user account being suspended or deleted.

Unusual behaviour

Machine learning and artificial intelligence systems are used by major and licenced casinos to monitor all player activity and identify suspicious patterns. Poker hands with fixed betting amounts or maximum bets on slot machines at specific times are among the patterns.

Casinos worry a lot about gambling bots and other forms of cheating software because they can consistently outperform humans at certain games. To prevent cheaters from taking advantage of their games, online casinos’ AI can lock any suspicious account.

Gambling by minors

The United Kingdom Gambling Commission (UKGC) is one of the world’s strictest regulators of underage gambling. Casinos must ensure that no minors are allowed to play in their establishments. If a gaming operator is caught allowing underage players into their establishment, they could lose their licence and face a substantial fine.

Once an account has been set up and a valid ID has been provided, minors are more likely to be banned from the game.

Final Note

As you can see, it’s important to remember that there are consequences for those who attempt to abuse the rules of a casino. The notifications will help players understand why their account has been terminated and what they need to do next in order to be allowed back into play at this site. If you have been blocked and want access back to your account, contact customer service for assistance with unlocking it or adding a secondary email address that is not routinely used on other websites.